Heritage Collection on Arab is a digitalised aparthotel prominently located in the heart of Kampong Glam, where you get to explore the different types of food and engage in the different activities the district has to offer.
As a digitalised aparthotel,
1. We have a Mobile Self Check-in System in place for you to check-in at your own pace. You will be issued with the mobile key to enter your room and this will only be issued after you have succesfully entered your valid credit/debit card details for our S$300 incidental deposit hold. Do keep an eye out for the check-in details and instructions that will be sent to your email.
2. We have a Digital Concierge Team that will connect with you prior to your arrival to provide you with all the necessary details for your smooth check-in and also render remote assistance should that be required during your stay.
3. We accept Contactless Payments only. These days, it's all about speed and convenience, and we want to make your booking transactions as simple as possible. Simply input your credit/debit card details at the checkout page and you're all set for your upcoming #staywithhc.
You may read our article for more info about what it means to be a digitalised aparthotel here.
Rate Terms & Conditions:
▸ All bookings made are strictly non-refundable, non-cancellable and non-amenable. Please note that the credit card provided will be charged immediately upon receipt of reservation.
▸ Our official check-in time is from 3-7PM and check-out is by 11AM. However, since we have a mobile self check-in system in place, we do welcome guests arriving past 7PM too.
▹ For guests who require early check-in before our official check-in time of 3PM, we recommend you to book 1 day earlier to ensure a smooth check-in.
▹ For guests who require a late check-out after 11AM, we recommend you to book for an additional 1 day so that you can continue to have a peaceful morning on your check-out day.
▹Early check-in and/or late check-out is not guaranteed as it is subject to room availability and additional fees may apply.
▸ We require an incidental deposit of S$300 upon check-in. All staying guests will only be issued a mobile key after they have entered details of their own credit/debit card. This is in the form of an authorisation hold and it will be released within 7 working days after check-out should there be no incidentals to be incurred. Guests who fail to provide a valid credit/debit card will not be able to check-in.
▸ Heritage Collection adopts a no-child policy and the minimum age of stay is 18 years old.
▸ STAYWITHHC promo code is not valid for redemptions on public holidays and eve of public holidays. It is also not stackable with other existing promotions. Heritage Collection reserves the right to update and amend the exact terms and conditions of our promo code at any time.
The above are the standard booking terms & conditions. Should you require more clarification on any of the above, please do not hesitate to contact us directly at email@example.com before making a booking.